Expedise

Privacy Policy

Expedise Warehouse Management Solutions Inc. respects your privacy. This Privacy Policy explains how we collect, use, share, store, and protect your personal data when you use the Expedise mobile application and related services.

We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, following the principles of transparency, legitimate purpose, and proportionality.

1. Who We Are

Legal Entity: Expedise Warehouse Management Solutions Inc.
Business Address: 7/F Richmond Plaza Bldg A, Mabini St., Barangay Poblacion, San Pedro, Laguna
Website: https://expedise.ph/
Contact Page: https://expedise.ph/contact-us/
Contact Email: info@expedise.ph
Contact Phone: +63 917 123 4567

For privacy law purposes, Expedise acts as the Personal Information Controller for personal data collected through the app. Applicant information may be shared with client companies only as needed for deployment, verification, and work-related operational requirements, in accordance with applicable law.

2. Information We Collect

Depending on your use of the Services, we may collect:

  • 2.1 Account Information - name, mobile number, email address, login details, and OTP or verification information.
  • 2.2 Profile and Onboarding Information - address and personal details submitted during application, registration, or onboarding.
  • 2.3 Employment-Related Information - assignment details and records needed to support your application, onboarding, or employment process.
  • 2.4 Uploaded Documents - government IDs and other supporting documents you choose to submit; some may be considered sensitive personal information.
  • 2.5 Attendance or Workday Data - workday or attendance information shown in the app when provided or validated by your agency, employer, or authorized partner.
  • 2.6 Device and Usage Data - device model, operating system version, app activity logs, crash logs, and IP address.
  • 2.7 Location Data - approximate location only, and only if you enable location access through your device or app permissions.
3. How We Use Your Information

We may use your personal data to:

  • 3.1 Provide, operate, maintain, and improve the Services.
  • 3.2 Process applications, onboarding, verification, and employment-related workflows.
  • 3.3 Verify identity and help prevent fraud, misuse, or unauthorized access.
  • 3.4 Display attendance, workday, or related status information in the app.
  • 3.5 Send OTPs, verification notices, service messages, and status updates.
  • 3.6 Provide customer support and respond to your inquiries.
  • 3.7 Comply with legal, regulatory, and contractual obligations.

We process personal data only when allowed by law, including where processing is based on consent, contractual necessity, legal obligation, legitimate interests, vital interests, public authority, or other lawful bases recognized under applicable law. Sensitive personal information is processed only when permitted by law.

4. How We Share Information

We may share personal data with:

  • 4.1 Your employer for application, onboarding, verification, work-related processing, and service delivery.
  • 4.2 Service providers or processors that help us operate the Services, such as hosting, messaging or OTP delivery, analytics, crash reporting, and customer support tools, subject to appropriate confidentiality and security safeguards.
  • 4.3 Government authorities, regulators, or other parties when required by law, legal process, or when necessary to protect rights, safety, security, users, partners, or the Services.

Some service providers may process or store data outside the Philippines. Where cross-border transfers occur, we implement reasonable contractual and organizational safeguards consistent with applicable law.

5. Data Retention and Security

5.1 We retain personal data only for as long as necessary to provide the Services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, enforce agreements, and prevent fraud or misuse. Retention periods may vary depending on data type and legal requirements.

5.2 We implement reasonable organizational, physical, and technical safeguards to protect personal data. However, no method of transmission or storage is completely secure.

If a notifiable personal data breach occurs, we will act in accordance with applicable National Privacy Commission requirements.

6. Account Deletion and Your Rights

6.1 You may request account deletion by contacting us through https://expedise.ph/contact-us/. Upon a verified request, we will delete or anonymize your personal data unless retention is required or permitted by law, regulation, fraud prevention, dispute resolution, or legitimate business purposes.

Subject to applicable law, you may also have the right to be informed, access, object, rectify, erase or block, seek data portability where applicable, and claim damages.

7. Children's Privacy

7.1 Expedise is not intended for children under 18, and we do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

8.1 We may update this Privacy Policy from time to time. Any changes will be posted in the app, on our website, or through other appropriate channels, together with the updated effective date or last updated date.